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What’s Good: Content Blocks

上次更新日期: June 9, 2020

When it comes to support, customers expect an open invitation. With Zendesk, you can give…

Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…

All customers have different needs. Skill-Based Routing sends customers to the right agents, ensuring they quickly…

With roles and permissions, managers can create new roles for their agents and control what they…