計劃與定價
Leader
Free 14-day trial, then $119.00 per month
5 accounts and 25000 messages included. * Additional accounts - 23$ per account per month. * Unlimited messages - 399$ per month * Annual contract options * Volume discounts
使用評價
9 條評論
Tommy (Anatolii Binkovskyi)
Great app, perfectly fullfills the gap in Zendesk functionality. Even better support - responsive and actually impactfull.
Response from developer
26 days agoThanks for the great review! Glad we’re filling the Zendesk gap and our support’s on point. We’re here for you!
Zendesk Support
It is an incredible app, and we have been using it for 3 years to track our customers' mentions and comments. Alena from the support team was able to help configure Facebook during the Zoom call when we needed it, great job!
Response from developer
4 months agoThank you for your kind words! We’re so glad the app has been helping you for the past 3 years. Knowing it’s making a difference for your team means a lot to us.
Ahmed Anwar
Very poor support, and the app is very buggy, it creates a user for each comment and no one from their support team helps!
Response from developer
4 months agoDear Ahmed, we sincerely apologize for any delays in our support response. As our team operates Monday through Friday, your first request reached us on Sunday, and we replied on Monday. Regarding the issue with your connected account, it occurred due to the use of two Instagram apps, which can cause duplicates as messages are processed by both applications. Once again, we truly value your feedback and are committed to improving our service. To address concerns more quickly, we’ve also enabled support via WhatsApp and Telegram.
Permanently Deleted User
We've been using this for two years for our company Instagram account and allows us to easily and efficiently reply to all our Instagram messages through zendesk which was otherwise impossible off the Instagram/Facebook apps. Really pleased with the product and great customer service. Thanks!
匿名
used this for 4 years. REAALLY love this product.
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