App 詳情
相容於
Support
總安裝數
100+
作者
Pythia
版本
1.7.1
價格 (美元)
Free to install
Additional fees may apply
See pricing detailsSome apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
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使用評價
2 條評論
匿名
4 months ago
I love this this app! It allows a very detailed tracking of macro usage across Zendesk. We can get the data per agent and use it in KPI reports. Drill-in is also great thing to understand the individual macro performance.
Christine
over 4 years ago
The Macro reporting will be very helpful to refine our process and structure in customer service.
顯示第 2 個評級，共 2 個評級