eZDesk Super Admin Tools

Streamline workflows with tools like Business Rules Analysis, Usage tracking, and Inspector. Export individual business rules to Markdown or HTML. View custom roles side-by-side and document them easily. Test trigger effects on tickets without saving changes.

Includes all Basic features plus bulk export of business rules to a structured zip file. Manage custom roles by creating, editing, and cloning. Virtual Triggers Lab offers sandboxed testing, A/B comparisons, and easy trigger deployment for precise workflow control.