Monet Software is a global provider of a cloud-based Workforce Management solution that enables contact centers and help desks to elevate customer experience, improve agent productivity, identify performance gaps, and empower their workforce to deliver an outstanding and efficient customer service. \n\n Monet Workforce Management (WFM) features a seamless integration with Zendesk enabling businesses to optimize contact center resources and provide a unified omnichannel customer service. \n\n
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